Post-Implementation Review

Managing IT Projects

Post Implementation Review

Once you've implemented the new system and allowed it to settle down, you should carry out a review of the project to learn the lessons, evaluate the costs and consider whether the hoped-for benefits have materialised.

The review should include:

Check that all the project activities are complete and properly signed off

Check that the delivered system fulfils the users' specification and the detailed functional specification

Check that the technical aspects of the system perform properly

Measure the benefits

Measure the costs

Collate the lessons for the future

	What was done well
	What could have been done better

Change in-house processes, approvals and documentation, where required, to incorporate the lessons learned