Interpersonal Skills

Interpersonal Skills

Course Outline

Benefits

This Interpersonal Skills course is designed to help people to communicate more effectively. It is designed to provide participants with useful tools and techniques to improve all aspects of their relationships with people.

Content

The course looks at:

	Review of the basics of communication
	Differences between character styles
	Understanding our own Styles
	Dealing with our Difficult Person
	Understanding how people think
	“Getting through”
	Non Verbal Communicationv The ritual dance
	Making the most of what we have
	Application to presentations and the commercial environment

Who should attend:

Anyone that has managerial responsibility for others. Anyone involved in selling.

Note: Participants will be required to fill out a pre-course questionnaire, and will receive their own analysis during the course.

Level of Knowledge Assumed:

It is assumed that participants on this course will have had no previous formal experience of, or training in interpersonal and communication skills

Duration of Course:

1 Day

Course Presenter:

Eric W Smith

Back to Training Courses